Router Settings
Tenda Nova
If you've reset your router, follow the steps below to get back online.
Nova can only be set up from a mobile phone, using the TendaWifi app, connected by Wi-Fi. If your device says "no internet" when connecting, choose Continue anyway — some Apple devices won't proceed past this point, so you may need a non-Apple device.
Get The App
Download the TendaWifi app from the Google Play Store or Apple App Store, then register — you can sign up with a social media account or create a new one.
Getting Online
- Plug the cable from your fibre/aerial power unit into the Nova's WAN port and power it on.
- On your phone's Wi-Fi settings, find the network named
NOVA-xxxxxx— this matches the name on the base of the master unit. - Connect using the password on the base of the master unit. Your phone may say "no internet" — choose Continue or Yes anyway.
- Open the TendaWifi app.
- You should see the "Welcome to Nova" screen — tap Setup.
- The Nova will detect your connection type — this will be PPPoE.
- Enter your PPPoE username and password from your welcome email.
- Set your Wi-Fi network name and password — we suggest using the same details printed on the base of the master unit.
- Your phone may disconnect and need to reconnect to the Nova's Wi-Fi. If you changed the name or password, use your new details to log back in.
Having trouble? Double-check your PPPoE and SIP details are correct, then call us on 0115 871 8379.