Network Status News & Information

We currently have a service outage in the Redmile area, this down to a power issue at the Belvoir Fruit Grain store.

We are connecting the site and hopfully they will get the power back on today.

UPDATE: its been reported by the site the one of our main link dishes has blown down, engineers will be on site tomorrow around 10:30am to repair this.

Tech

We are pleased to confirm that the rescheduled maintenance works for Larwood Park Estate will now take place on Wednesday 23rd April, between 5:00am and 6:30am.

What’s happening?

• We will be replacing our router in the street cabinet as part of preparations for our exciting new 1Gbps and multi-gigabit broadband packages.

• During this window, you may experience a brief drop in service lasting up to 60 minutes.

After the Maintenance:

• Once the maintenance is complete, your service should resume automatically with no action required.

• If any issues do occur after 7:00am, please power off your router and power it back on.

• Do not press any reset buttons on your router.

• If you still encounter any problems, please call 0115 871 8379 or chat with us online at https://ineedbroadband.co.uk. Please leave your name and contact details and we will contact you promptly.

We thank you for your understanding and support as we continue to improve your internet experience.